Customer Portal

Quick Response

At Plastomer Corporation, we understand that time is critical in today's fast-paced manufacturing environment. Our Quick Response program is designed to meet your urgent needs with speed, efficiency, and quality.

Whether you need a rush order, emergency replacement parts, or rapid prototyping, our dedicated Quick Response team is ready to help. We have streamlined our processes and allocated dedicated resources to handle urgent requests without compromising on quality or service.

Our Quick Response capabilities include:

  • Same-day quotations for urgent requests
  • Expedited production scheduling
  • Rapid prototyping and sample production
  • Emergency replacement parts
  • Flexible manufacturing capacity
  • Dedicated customer service representatives

Our commitment to quick response has helped our customers avoid costly production delays, meet tight project deadlines, and solve urgent problems efficiently.

Quick Response

Our Quick Response Process

1

Urgent Request

Contact our Quick Response team by phone, email, or through our website. Be sure to indicate that your request is urgent and provide as much detail as possible about your requirements.

2

Rapid Assessment

Our Quick Response team will immediately assess your request, review technical requirements, check material availability, and determine the fastest production method to meet your needs.

3

Same-Day Quote

For urgent requests received during business hours, we provide same-day quotations with detailed pricing, lead times, and delivery options to meet your timeline.

4

Expedited Production

Upon approval, your order is immediately scheduled for production with priority status. Our dedicated Quick Response production team will handle your order with urgency.

5

Quality Assurance

Even with expedited timelines, we maintain our rigorous quality standards. All Quick Response orders undergo the same quality checks as our standard production.

6

Expedited Shipping

We offer various expedited shipping options, including same-day local delivery, overnight shipping, and priority freight services to ensure your order arrives when you need it.

Quick Response Success Stories

Production Line Emergency

When a major automotive manufacturer experienced a production line shutdown due to a failed gasket, they contacted our Quick Response team at 8:00 AM. We produced and delivered replacement parts by 2:00 PM the same day, minimizing downtime and saving the customer thousands of dollars in lost production.

AM
Automotive Manufacturer

Detroit, Michigan

Rapid Prototype Development

A medical device company needed prototype gaskets for a new product design with a tight development timeline. Our Quick Response team produced multiple design iterations within 48 hours, allowing the customer to test and finalize their design on schedule.

MD
Medical Device Company

Minneapolis, Minnesota

Last-Minute Design Change

An appliance manufacturer discovered a design flaw just before production launch. Our Quick Response team worked over the weekend to redesign, produce, and deliver new seals that resolved the issue, allowing the product launch to proceed on schedule.

AC
Appliance Corporation

Chicago, Illinois

Contact Information

Phone

Main Office: (734) 464-0700

Quick Response Team: (734) 464-0701

Fax: (734) 464-0702

Email

General Inquiries: info@plastomer.com

Quick Response Team: quickresponse@plastomer.com

Customer Service: customerservice@plastomer.com

Address

37819 Schoolcraft Road, Livonia, MI 48150

Directions to Our Facility

Our Location

Address: 37819 Schoolcraft Road, Livonia, MI 48150

From I-96:

  1. Take exit 173 for Newburgh Road
  2. Turn north onto Newburgh Road
  3. Turn right onto Schoolcraft Road (also known as Jeffries Service Drive)
  4. Plastomer Corporation will be on your right

From I-275:

  1. Take exit 28 for I-96 East
  2. Follow I-96 East to exit 173 for Newburgh Road
  3. Turn north onto Newburgh Road
  4. Turn right onto Schoolcraft Road
  5. Plastomer Corporation will be on your right

From Downtown Detroit:

  1. Take I-96 West
  2. Continue on I-96 West to exit 177 for Levan Road
  3. Turn north onto Levan Road
  4. Turn left onto Schoolcraft Road
  5. Plastomer Corporation will be on your left

GPS Coordinates: 42.372848, -83.422915

Visiting Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: By appointment only
Sunday: Closed

Note: Please call ahead to schedule a visit. All visitors must check in at the main reception area.

Need a Quick Response?

Contact our Quick Response team today to discuss your urgent needs and learn how we can help you meet your tight deadlines.

Contact Our Quick Response Team